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Get to Know Nova Art Shop
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How do I place an order for flowers or a gift box?You can place your order directly through our website or by contacting us via phone, email, or Instagram DM.
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Do you offer same-day delivery?Yes, we offer same-day delivery for local orders placed before our daily cutoff time. Availability may vary.
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How far do you deliver?We offer free delivery within 5 miles, $10 delivery up to 10 miles, and standard shipping rates beyond 10 miles.
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Can I customize a flower bouquet or gift box?Absolutely! Custom orders are our specialty. Let us know your preferences, colors, themes, or specific items you’d like included.
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What’s included in a custom gift box?Our gift boxes can include anything from candles, snacks, self-care items, and flowers, to seasonal or personalized items—each one is uniquely curated.
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Do you offer subscription or recurring flower deliveries?Yes! Weekly, bi-weekly, and monthly flower subscriptions are available. Contact us for options and pricing.
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Can I include a personalized message with my order?Yes, all flower arrangements and gift boxes come with a complimentary custom note card.
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Do you deliver on holidays and weekends?Yes, we deliver on most holidays and weekends, especially for peak seasons like Valentine’s Day and Mother’s Day.
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What types of flowers do you use?We source fresh, high-quality blooms based on seasonal availability and customer preferences.
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How long will the flowers last?With proper care, most arrangements last 5–7 days. We include care instructions with every order.
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Do you offer arrangements for events like weddings or baby showers?Yes! We love creating florals for weddings, showers, birthdays, and other special events. Reach out for a custom consultation. Yes! We love creating florals for weddings, showers, birthdays, and other special events. Reach out for a custom consultation.
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What payment methods do you accept?We accept major credit/debit cards, Apple Pay, and PayPal. For local orders, we may also accept Venmo or Cash App.
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Can I pick up my order instead of having it delivered?Yes! You’re welcome to schedule a local pickup during our business hours.
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What’s your return policy?All sales are final, but if there’s an issue with your order, please contact us within 24 hours and we’ll work to resolve it.
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Can I send a gift box without flowers?Definitely! Gift boxes can be ordered with or without flowers depending on your needs.
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Do you offer seasonal or holiday-themed boxes?Yes, we have special seasonal collections for holidays like Christmas, Valentine’s Day, Mother’s Day, and more.
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Can I order multiple gifts for different recipients?Yes, we can coordinate and ship/deliver gifts to multiple recipients. Just provide the details during checkout or contact us.
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What’s the best way to care for fresh flowers?Keep them in cool water, away from direct sunlight and heat. Trim the stems every couple of days and change the water regularly.
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How far in advance should I place a custom order?We recommend placing custom orders at least 2–3 days in advance, especially during busy seasons.
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Do you offer corporate or bulk gifting options?Yes, we do! We work with businesses for client appreciation, staff gifts, and events. Reach out for customized packages.
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