Question 1

How do I place an order for flowers or a gift box?

Accepted Answer

You can place your order directly through our website or by contacting us via phone, email, or Instagram DM.

Question 2

Do you offer same-day delivery?

Accepted Answer

Yes, we offer same-day delivery for local orders placed before our daily cutoff time. Availability may vary.

Question 3

How far do you deliver?

Accepted Answer

We offer free delivery within 5 miles, $10 delivery up to 10 miles, and standard shipping rates beyond 10 miles.

Question 4

Can I customize a flower bouquet or gift box?

Accepted Answer

Absolutely! Custom orders are our specialty. Let us know your preferences, colors, themes, or specific items you’d like included.

Question 5

What’s included in a custom gift box?

Accepted Answer

Our gift boxes can include anything from candles, snacks, self-care items, and flowers, to seasonal or personalized items—each one is uniquely curated.

Question 6

Do you offer subscription or recurring flower deliveries?

Accepted Answer

Yes! Weekly, bi-weekly, and monthly flower subscriptions are available. Contact us for options and pricing.

Question 7

Can I include a personalized message with my order?

Accepted Answer

Yes, all flower arrangements and gift boxes come with a complimentary custom note card.

Question 8

Do you deliver on holidays and weekends?

Accepted Answer

Yes, we deliver on most holidays and weekends, especially for peak seasons like Valentine’s Day and Mother’s Day.

Question 9

What types of flowers do you use?

Accepted Answer

We source fresh, high-quality blooms based on seasonal availability and customer preferences.

Question 10

How long will the flowers last?

Accepted Answer

With proper care, most arrangements last 5–7 days. We include care instructions with every order.

Question 11

Do you offer arrangements for events like weddings or baby showers?

Accepted Answer

Yes! We love creating florals for weddings, showers, birthdays, and other special events. Reach out for a custom consultation.
 Yes! We love creating florals for weddings, showers, birthdays, and other special events. Reach out for a custom consultation.

Question 12

What payment methods do you accept?

Accepted Answer

We accept major credit/debit cards, Apple Pay, and PayPal. For local orders, we may also accept Venmo or Cash App.

Question 13

Can I pick up my order instead of having it delivered?

Accepted Answer

Yes! You’re welcome to schedule a local pickup during our business hours.

Question 14

What’s your return policy?

Accepted Answer

All sales are final, but if there’s an issue with your order, please contact us within 24 hours and we’ll work to resolve it.

Question 15

Can I send a gift box without flowers?

Accepted Answer

Definitely! Gift boxes can be ordered with or without flowers depending on your needs.

Question 16

Do you offer seasonal or holiday-themed boxes?

Accepted Answer

Yes, we have special seasonal collections for holidays like Christmas, Valentine’s Day, Mother’s Day, and more.

Question 17

Can I order multiple gifts for different recipients?

Accepted Answer

Yes, we can coordinate and ship/deliver gifts to multiple recipients. Just provide the details during checkout or contact us.

Question 18

What’s the best way to care for fresh flowers?

Accepted Answer

Keep them in cool water, away from direct sunlight and heat. Trim the stems every couple of days and change the water regularly.

Question 19

How far in advance should I place a custom order?

Accepted Answer

We recommend placing custom orders at least 2–3 days in advance, especially during busy seasons.

Question 20

Do you offer corporate or bulk gifting options?

Accepted Answer

Yes, we do! We work with businesses for client appreciation, staff gifts, and events. Reach out for customized packages.

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